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Browse FAQs by Topic
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50 FAQs Found in All Topics
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Q:
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Can I update the operating software of the iWAY 500C with a Mac Computer?
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If your unit has a versioin lower than 1.7, it is not Mac Compatible.
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Q:
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How can I order a part?
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External parts and accessories are available through LEI Extras at http://www.lei-extras.com.
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Q:
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Where can I order B&G accessories? (Accessories PA)
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You can call LEI Extras at 800-324-0045, Mon - Fri, 8am - 5pm, US Central Time.
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Does the arrow on the EP-10 have to point up? (NMEA 2000 PA)
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Yes, the arrow must be in the direction of the fuel flow and must be absolutely vertical.
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Q:
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Why do I lose depth readings at high speeds? (Sonar PA)
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Turbulence or air bubbles around the transducer will prevent it from tracking bottom. You may have to adjust the transducer lower or tilt it so that it reads when trolling and when on plane.
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Is it easier to find fish with a color screen? (Sonar PA)
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A color screen does make it easier to locate fish. This is because the various colors help to better define an target's density. It is easier to understand what you are seeing as opposed to seeing various shades of gray.
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Q:
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How do I remove a shoot-thru hull transducer? (Sonar PA)
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The best way is to take a flat head screw driver and carefully work the screw driver tip under the epoxy toward the middle of the transducer. Eventually, it should pop the transducer out.
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Q:
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Can I run two sonar units at the same time? (Sonar PA)
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If both transducers are using the same frequency, they will most likely interfere with each other eventually. You can shut one off or use a switchbox. In shallow water, they may work if the transducers are far enough apart.
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Q:
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What software version is needed for an LMS-350A to use a 12 channel LGC-12 or LGC-12S receiver? (Software PA)
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Software versions 4.7 or 4.8
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Q:
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MapCreate 7 (Software PA)
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If you get the error that GDMComm.ocx failed to register on XP 64 bit edition, Vista, or Server 2003, you can safely ignore it. That module is no longer used and will be removed from future releases.
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Q:
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How long will it take to download a software update? (Software PA)
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We're sorry, we cannot predict a certain timeframe. The size of the file, type of internet connection, modem, and computer processor all factor into the time required.
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Q:
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When I power my LCX/LMS unit up with the Nautic Path card in the card slot, I get a message that says invalid loader for a few seconds then it boots up normally. (Mapping PA)
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Delete all of the files on the card except for the 3 needed to view Nautic Path. The ones to keep would be the Tides, Currents, and NP-USA files.
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Do I have to purchase maps for my GPS unit? (Mapping PA)
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No, most of our units come with a built-in background map. If you would like more detail for your area, there are several options. Go to this link for more information: http://www.lowrance.com/Mapping/.
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Q:
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Why won't my unit track satellites? (GPS PA)
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Be sure the GPS receiver (antenna) has a clear view of the sky. In some cases, it may take a few minutes to lock onto position.
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Q:
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Warning for saving GPS data on a hard-drive unit. (GPS PA)
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When saving data be sure to check whether you are saving it to the hard-drive or to an MMC/SD card. You must select the location where you want the information saved.
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Q:
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Can my iGPS unit use an external antenna? (GPS PA)
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Yes! By placing an LGC-2000 on the NMEA 2000 network. Then you need to make the LGC-2000 the active GPS device through the NMEA 2000 menu.
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Q:
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My unit has a built-in antenna. Do still need to connect the NMEA 2000 power line? (GPS PA)
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No, the internal receiver will work without it. If you wish to add other NMEA devices to your system, then that cable would need to be connected to 12volts unless you choose to power the network through a different unit or with a power node.
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Q:
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How do I transfer my waypoints from another brand to my Lowrance unit? (GPS PA)
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We recommend http://www.gpsbabel.org. This is a broad base GPS data manager that is free to download and communicates to practically everything.
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Q:
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What is the advantage of a remote antenna? (GPS PA)
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Handheld -you can cover the unit and still track position. Automotive -you can place the antenna on the dashboard where the signal reception is best. Fixedmount -you can mount the display under a roof with the antenna in the open.
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Q:
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Why does my unit show Module Not Responding? (GPS PA)
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The GPs receiver (antenna) is not communicating with the unit. With a blue connector unit, both branches of the power cable that have red and black wires MUST be connected to a 12 volt source.
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